Please check the section below for our temporary notice

OUR POLICIES


  • Verbal confirmation from client is required to secure all appointments. 


  • Credit/Debit Card payments are required at least an hour before your scheduled appointment to secure the slot.


  • Cash payments are due at the time of your appointment before your fingerprints are taken. 


  • Appointments canceled within 2 hours of a scheduled appointment will result in a $35.00 cancellation fee. 


  • All questions; including questions regarding our agency or the fingerprinting process etc. should be directed to our phone or email support, not the specialist taking your fingerprints.


  • It is the customers responsibility to verify the requirements of the institution that the prints are being sent to.


  • In the rare case that fingerprints are rejected due to fingerprint impressions; clients have 45 days from the date the fingerprints were taken to submit proof of failed prints (i.e., Documentation from the institution stating that the fingerprints failed). Upon receiving proof that the fingerprints have been rejected we will fingerprint clients free of charge. 


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